AI-powered smart phone systems built for modern dental practices
Your patients aren’t waiting. Neither should you.
Upgrade your phones the smarter way with IceConnect Smart VoIP.
Compatible with all major CRM platforms
Trusted by over 300 top Dentists
Your phone system costs you
£18,412 a year in lost chair time.
Here’s the solution.
Your phone system costs you £18,412 a year in lost chair time.
Here’s the solution.
Specialised VoIP cloud-based phone system designed for dental practices
Made to enhance patient communication and practice efficiency
Trusted by over 300 dentists already turning more enquiries into appointments
Never Miss a Patient Call
Smart call queuing and forwarding keep you connected, so you never lose a patient to voicemail again.
Call Recording
Protect your team and your reputation with recorded calls for training, compliance, and clarity.
All-Inclusive Pricing
One simple monthly cost.
No hidden fees.
No surprise bills just peace of mind.
Improve Patient Experience
Crystal-clear audio and branded hold music show patients they’re in safe, professional hands.
Scales as You Grow
Add lines and locations in minutes. Whether you’re expanding or streamlining, we grow with you.
99.99% Uptime & Reliability
Stay online with world-class hosting on AWS and Microsoft Azure. Your patients rely on you—we make sure your phones don’t let you down.
Live Call Reporting
See how your team is performing in real time. Spot bottlenecks, reduce wait times, and drive efficiency.
Mobile App Access
Take your practice anywhere. Stay connected from your mobile, even when you’re away from the desk.
Never Miss a Patient Call
Smart call queuing and forwarding keep you connected, so you never lose a patient to voicemail again.
Scales as You Grow
Add lines and locations in minutes. Whether you’re expanding or streamlining, we grow with you.
Call Recording
Protect your team and your reputation with recorded calls for training, compliance, and clarity.
99.99% Uptime & Reliability
Stay online with world-class hosting on AWS and Microsoft Azure. Your patients rely on you—we make sure your phones don’t let you down.
All-Inclusive Pricing
One simple monthly cost.
No hidden fees.
No surprise bills just peace of mind.
Live Call Reporting
See how your team is performing in real time. Spot bottlenecks, reduce wait times, and drive efficiency.
Improve Patient Experience
Crystal-clear audio and branded hold music show patients they’re in safe, professional hands.
Mobile App Access
Take your practice anywhere. Stay connected from your mobile, even when you’re away from the desk.
NEW
Our latest innovation in Patient Management
The smartest AI technology
to boost dental practice growth.
Track, score and improve every patient phone call. CallScore AI turns missed calls into booked appointments.
Compatible with all major CRM platforms
NEW
Our latest innovation in Patient Management
The smartest AI technology
to boost dental practice growth.
Track, score and improve every patient phone call. CallScore AI turns missed calls into booked appointments.
Compatible with all major CRM platforms
Compatible with all major CRM platforms
Instant Call Summaries
Smart automated notes delivered straight to your inbox, freeing your team from admin and ensuring every detail is captured.
Call Scoring
Our intelligent system reviews calls for lead quality, interest, and sales performance. Know where to focus your efforts.
Empathy & Rapport Ratings
Artificial intelligence measures tone and engagement giving insight into how well your team connects with patients.
Conversion Probability
Advanced prediction tools estimate how likely a lead is to convert, helping you prioritise with precision.
Speech to Text Transcription
Clear, searchable transcripts of every conversation captured automatically to support better follow-up and training.
Communication Feedback
Receive actionable call handling suggestions from our virtual assistant designed to support consistent, high-quality communication.
Suggested Follow-Up Emails
Automated email drafts tailored to each call making it easy to respond faster and keep potential bookings moving.
Smart AI Metrics
Track performance over time with intelligent insights into call scoring, team trends, and key agent behaviours. Make data-driven decisions with confidence.
Instant Call Summaries
Smart automated notes delivered straight to your inbox, freeing your team from admin and ensuring every detail is captured.
Call Scoring
Our intelligent system reviews calls for lead quality, interest, and sales performance. Know where to focus your efforts.
Empathy & Rapport Ratings
Artificial intelligence measures tone and engagement giving insight into how well your team connects with patients.
Conversion Probability
Advanced prediction tools estimate how likely a lead is to convert, helping you prioritise with precision.
Speech to Text Transcription
Clear, searchable transcripts of every conversation captured automatically to support better follow-up and training.
Communication Feedback
Receive actionable call handling suggestions from our virtual assistant designed to support consistent, high-quality communication.
Suggested Follow-Up Emails
Automated email drafts tailored to each call making it easy to respond faster and keep potential bookings moving.
Smart AI Metrics
Track performance over time with intelligent insights into call scoring, team trends, and key agent behaviours. Make data-driven decisions with confidence.
Insights that drive growth.
Track and scores every patient phone call, giving you clear insight into how your team is performing, without the guesswork.
Sentiment Analysis
Smart software detects mood and engagement offering a clearer picture of how patients respond during conversations.
CRM Integration
All insights sync with your CRM giving you a single, streamlined view of your patient journey.
Treatment Interests
Pinpoint what services callers are asking about so your team can follow up with relevance and intent.
Custom Scoring Rules
Easily review calls, monitor trends, and support your team all from one elegant performance dashboard.
Campaign Attribution
Every call is automatically linked to a specific campaign giving you full visibility into what’s working.
Lead Source Tracking
Track exactly where each call originated so you can focus your marketing budget where it counts.
Self-Serve Portal
Easily review calls, monitor trends, and support your team all from one elegant performance dashboard.
Top Dentists use us to get ahead.
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
Dr. Nilesh Parmar
Parmar Dental
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
5-Star Rated
Highly-rated on
Google by dentists.
Chetan Kaher
Smile Cliniq
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
Megha Shah
RCS DynoRod
Their innovation and new ideas have greatly improved our operations.
Sally McColgan
Noble Caledonia
Matthew Sullivan
Bonsucro
IceConnect are value for money, always responsive and very flexible.
Price Promise
You won’t find the
same solution for less.
Their innovation and new ideas have greatly improved our operations.
Sally McColgan
Noble Caledonia
Matthew Sullivan
Bonsucro
IceConnect are value for money, always responsive and very flexible.
I’m not only grateful for iceConnect’s help but indebted to them for saving us money and enabling us to offer better services to our patients thanks to a reliable network.
Rahul Doshi
Perfect Pratices Group
Get started today
Join over 300 Dentists choosing iceConnect for their practice
They have always been fast to respond to any kind of technical issues we may have had.
Megha Shah
RCS DynoRod
Chetan Kaher
Smile Cliniq
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
Shaz Memon
Digimax
Dr. Nilesh Parmar
Parmar Dental
Andy Acton
Frank Taylor & Associates
Dr. Rahul Doshi
Perfect Smile Studios
Shaz Memon
Digimax
Dr. Nilesh Parmar
Parmar Dental
Andy Acton
Frank Taylor & Associates
Dr. Rahul Doshi
Perfect Smile Studios
Frequently Asked Questions
Got questions? You can contact us any time, our team is here to make the switch to iceConnect as smooth as we can.
I already have a VoIP system. Why switch?
iceConnect and CallScore AI are designed specifically with dental practices in mind, ensuring better efficiency and reliability than other VoIP systems.
Switching is simple, with easy plug-and-play setup and full onboarding support from our team.
Is this worth the cost outlay?
iceConnect and CallScore AI are designed specifically with dental practices in mind, ensuring better efficiency and reliability than other VoIP systems.
Switching is simple, with easy plug-and-play setup and full onboarding support from our team.
AI sounds complicated. Will my team struggle to use it?
iceConnect and CallScore AI are designed specifically with dental practices in mind, ensuring better efficiency and reliability than other VoIP systems.
Switching is simple, with easy plug-and-play setup and full onboarding support from our team.
Will this disrupt my current setup?
iceConnect and CallScore AI are designed specifically with dental practices in mind, ensuring better efficiency and reliability than other VoIP systems.
Switching is simple, with easy plug-and-play setup and full onboarding support from our team.
Everything you expect
from a business phone system
...and much more.
Music On Hold
Listen-In to
Live Calls
Screen Sharing
List Unanswered
Calls
Call Forwarding
Call Queueing
Instant
Messaging
Conference
Calling
Call Centre
Features
Analytics & Call
Reporting
Virtual
Numbers
Software
Integration
Call Recording
Video Meetings
Voicemail to
Email
Turn more calls into booked appointments.
Book a no-cost demo of iceConnect now
With zero upfront cost, friendly UK-based support and a 98% client satisfaction score, there’s no reason not to learn what iceConnect’s dental VoIP cloud-based phone system will bring to your dental practice.
Unlimited Scalability
Unlimited Support
Unlimited Locations
